Two important steps in finding a qualified hardwood floor refinishing business are 1) checking out a company’s reputation and skill level by asking specific questions and 2) finding out how they contain the huge amount of dust created with the sanding process. Let’s look at another important aspect you need to carefully consider.
What Information Does The Hardwood Floor Sanding Company Provide?
Having your hardwood floors restored is not an easy or inexpensive project. There is a fair amount of investment needed – both in time out of your home and in money. You want to make sure you are fully aware of all of the small details involved in a project of this size so you do not have any problems, which means investing more time and money to get them sorted out.
It is better to get as much information up front from the businesses you are thinking of dealing with. One of the best ways to see what businesses are going to be easy and trustworthy to work along with is by observing how much information they provide you throughout each step.
Their Website: Is their website just a quickly built 3 page deal that tells you nothing other than a phone number and a list of services they offer… or have they spend a good amount of time filling it with valuable information that answers the many questions you need answers to? The time and dedication a business puts into their online presence is a good reflection of the time and dedication they will put into looking after your floors. Ultimately you want to find a business that will provide a website that will educate you on all the different pros, cons and options you have so you can make a well informed decision as to what you will do with your own floor restoration project. It should also include many before and after photos of their previous work so you can get a feel for the type and quality of work they do.
During The Estimate: How much time the business owner or salesman spends with you when they are at your home measuring up will give you a good indication of how they will care for you as well. If they rush through the measuring part, only take a few minutes to answer some of your questions and then leave as soon as possible, that should tell you something. On the other hand, a professional business will take all the time needed to make sure all of your questions and concerns are covered. They will thoroughly inspect your floors, outlining any problem areas, provide suggestions for getting the best results out of your floors and explain the refinishing process in detail. They will outline everything you need to do to get prepared and make sure you completely understand the whole process. This can take up to an hour or more.
The Written Estimate: This is one of the most important parts of choosing a reputable business. Most refinishers will provide you with a one page estimate – usually just a line or two of things to be done and a price. A reputable and professional business will go far further than that. They will have a multi-page estimate that informs you of everything they will provide – type and brand of finish, repairs needed, extra options you can choose from (staining, upgraded finishes etc.), how they contain dust, what is exactly included and what is not, the limitations your floor may have and what to expect for the final outcome, the timeframe, details of any guarantees offered and any other relevant information.
That amount of detail included in an estimate is a great indication of whether a business cares about informing and educating their customers or not. The time taken to write such a proposal will show their commitment to wanting their customers to make a well informed and balanced decision. It also shows they have nothing to hide and are upfront, open and honest.
So as you can see, if you have the right questions to ask and the right things to look out for, you can easily choose a great business that will take great care of your floors, restoring them with care and high quality products.
Remember though, you really do get what you pay for when it comes to floor restoration work. Cheap prices can mean inferior finishes and materials are being used and corners are being cut which leads to premature wear of your floors. High quality work is not “cheap” but it is a good investment that will ensure your floors last for a very long time.
These 3 points are obviously not the only things to look out for when choosing a hardwood floor refinishing business, but they are 3 of the biggest indicators of a reputable company. Using these suggestions, you will be assured of picking a highly qualified business that will transform your floors to their former glory again in a timely, professional manner without and hassles.
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